Postage and Handling

We only deliver to New Zealand and Most Australian addresses.

Our Charges for Online Purchases are:

• Order Value up to $1500 - $7.95 per Delivery
• Order Value over $1500 - $4.95 per Delivery

You will receive an email that confirms that your order has been dispatched along with the tracking number if available.

We generally use PBT Couriers for our deliveries within NZ and Mainfreight for Shipping to Australia - Please note that we will arrange Clearance and GST to be paid

Products that Can be Shipped to Australia:

• Armytek
• Neopod
• Night Vision and Thermal Vision (ACT, GSCI and Therm App)

Please note that a signature is required for all deliveries. Someone MUST be there to accept delivery

The goods become the recipient’s property and responsibility once they have been signed for at the time of delivery.

PLEASE Check your Package carefully for any signs of damage, IF goods are damaged in transit - DO NOT sign for them. Once you have signed for goods, the couriers will not honour any claims. IF you sign for damaged goods we cannot take any responsibility for goods Damaged in transit.

If goods are lost or damaged in transit, please contact us within 7 business days. We will make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.

To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package.